Provide us with the following information as it appears on your DirecTV bill and we will see if you qualify.
DIRECTV receivers are leased equipment. Receivers sent to you may be refurbished or new. RV Satellite Systems, as a DIRECTV retailer, is responsible for all warrantable issues on non-activated receivers and receivers activated less than 90 days. RV Satellite Systems is responsible for defective equipment replacement but is not responsible for any labor incurred. DIRECTV is responsible for warranty issues on DIRECTV receivers beyond 90 days of activation. Once a receiver has been activated, it cannot be returned for credit. Should a customer deactivate the receiver, they must return the receiver to DIRECTV.